Community Supportive Services
HACFM is equipped with a Community Supportive Services Department. The mission of this Department is to provide services that create an environment fostered toward families becoming economically self-sufficient.
The Community Supportive Services (CSS) Center is a one stop shop that provides resources like Financial Literacy, English As A Second Language, Job Training, Basic Computer Training, General Education Development (GED), and much more.
We seek involvement from the highest-quality organizations to provide additional services and resources to our residents. Information pertaining to Housing Authority partnerships, services and resources can be found on HACFM’s Resident Resources page.
The Housing Authority of the City of Fort Myers would like more of our residents to become self-sufficient homeowners. We proudly support resident’s transition to independence with the following programs:
Ms. Vivian Watkins
Community Supportive Services Supervisor & Sr. Services Coordinator
Vivian Watkins joined HACFM in March 2006. She has over 40 years of experience in customer relations and engagement. As a native Floridian, she was born in Fort Myers where she has spent much of her career. Vivian is a graduate of Barry University, where she earned a Bachelor of Science in Professional Business Studies and a Master of Science in Human Resources Development and Administration. As the Community Supportive Services (CSS) supervisor, Ms. Watkins provides oversight of Family Self Sufficiency, Housing Counseling, First-Time Homebuyers and Community Supportive Services Self-Sufficiency program.
“I have a passion for inspiring and helping people overcome their fear of achieving success. I am enthusiastic about supporting the HACFM mission to interrupt multi-generational poverty. As an employee of HACFM, my main goal is to enhance the programs already in place, connect families and seniors with resources. The primary outcome is to see residents living independent of government assistance. I also want to create an environment to educate and prepare residents interested in becoming a first-time homebuyer.” ~ Vivian Watkins
Ph: (239) 332-3825 (x305)
The HACFM is a HUD Approval housing counseling agency. Housing counseling provides information to guide people through the complex process of purchasing a home, becoming a homeowner, maintaining the home, and learning sound fiscal management practices. Purchasing a home is the largest investment most people will ever make. This HACFM Housing Counseling program is designed to provide relevant information that will aid clients in making informed decisions about housing affordability and homeowner responsibilities.
Housing counseling is provided in a series of steps and through instructional and advocacy services that are tailored to the individual client’s particular stage in the homebuying process and need. The types of counseling provided in the Plan’s components include advice, information and assistance to both HUD and Non-HUD clients in the following general areas of homeownership: the HACFM has been approved to provide the following types of housing counseling in accordance with their counseling work plan:
- Homebuyers Education/Certification
- Financial Literacy
- Budget and Credit Counseling
- Low-Income Rental Assistance
- Pre and Post Purchasing Counseling
- Foreclosure Prevention
Through our Senior Services Coordinator (SSC), HACFM also provides case management and outreach services for our senior and individuals with disabilities who are age 55 or older. The SSC works closely with local no-profits, community and faith-based organizations, and health providers (Family Health Centers, HOPE Healthcare, Sunset Home Health Services, Senior Friendship Centers, etc.) to provide in-home healthcare, preventative care, and chronic disease management services in an effort to assist and aid seniors desiring to live independently in their homes. The SSC also aids with coordinating medical appointments, assisting with Harry Chapin Care and Share application (must be 60 years old), LIHEAP application, Medicaid/Medicare eligibility applications, Food Stamp applications, and recertification, transportation assistance, and socialization activities on and off-site.
CSS Computer Lab
The HACFM Community Supportive Services Computer Lab formally known as the Neighborhood Network Center (NNC) has been in operation since September 2004. The CSS computer lab continues to be a leading resource center for public housing residents. The computer lab has become our major “place based” center that provides computer access to public housing residents with 12 computers, printer, and internet access. Resources and services are available to meet the human services needs which includes, basic computer training, assist with seeking employment, resume writing, G.E.D Self Pace Program, Adult Basic Literacy Training-by referral, self-paced typing tutorial, and Florida Access. The CSS computer lab resources are available to the community at large.
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